RavenPack International S.L. has adopted this privacy policy in order to ensure users of our commitment and dedication to privacy. The following privacy guidelines apply to ravenpack.com. RavenPack International S.L. respects your right to privacy. We invite you to visit our site to search or browse the site without revealing who you are or registering with us. However, if you choose to give us personal information via the Internet that we may need, it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will endeavor to respect your wishes.

Collection of IP addresses and use of "Cookies"

When you visit ravenpack.com, some information such as your Internet protocol address, Internet service provider, operating system, the site from which you arrived, and the time and date of your visit may be collected automatically as part of the software operation of this Site. This intake of information is not personally identifiable. RavenPack International S.L. uses this information solely for internal marketing purposes, for example, to see what pages are most frequently visited in order to improve our website. After it is used for internal marketing purposes, this information is discarded.

We also collect information through the use of a technology called "cookies." A cookie is a small file that a web site can send to your browser, which is then stored on your system by your browser. The use of cookie technology on ravenpack.com is solely for internal marketing purposes. If you are uncomfortable accepting cookies from our site or any other, you can set your browser to notify you when a site attempts to send you a cookie, giving you the opportunity to decide for yourself whether or not to accept the cookie. You can also set your browser to turn off cookies.

We use two different groups of cookies:
  • Necessary Cookies: These cookies are essentials in order to enable you to move around the website and use its features, such as login.
  • Tracking Cookies: These cookies allow the website to collect information about analytics for internal marketing purposes:
    • Google Analytics
    • Hotjar
    • Intercom

Personal Information

Any time RavenPack International S.L. collects information that you voluntarily submit, it is the intent of RavenPack International S.L. to inform you of why this information is being requested and how it is going to be used. We may collect personal information from you including phone, electronic mail address, and other information you choose to provide at various times, for example, when you complete an online form or request. RavenPack International S.L. uses the personal information we collect online to process your requests, inform you of opportunities that we believe you might find interesting, and to understand your needs so that we can provide you with the highest quality of service.

RavenPack International S.L. intends to protect and secure the personal information that you submit to this Site. RavenPack International S.L. will not sell, distribute, or give your personal information to any third party without your knowledge and consent. RavenPack International S.L. shall not be liable for any personal information that you submit to external vendors or to any web site linked to this Site.

Nature of Data on the Internet

It is RavenPack International S.L.'s intent to guard any personal information that you submit to us, and RavenPack International S.L. will continue to take steps to maintain the security of this Site. However, as a multi-national corporation, the data we collect from you may be internationally distributed throughout RavenPack International S.L. and the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to the site, you assume the risk of a third party obtaining that information.

If you have any questions about this site, please email the webmaster at info@ravenpack.com